Apple Service Source 1997 December/Service Source v2.5 Companion 1.iso/Macintosh/Printing/StyleWriter/CSW 6000 Series 3.1.1/CSW 6000 Series 3.1.1 Info

Text File | 1997-08-04 | 18.1 KB | 512 lines | [TEXT/ttxt]

Name:         Color StyleWriter 6000 Series
Version:      3.1.1
Released:     August 4, 1997
Requires:
An Apple Macintosh or other Mac OS based system with a
PowerPC processor and at least 8 MB of RAM (16MB
recommended), or a 68030 or later processor and at least 4MB
of RAM (8MB recommended). System software version 7.1 or
later.
Description:
The StyleWriter 6000 Series is for the Color StyleWriter
6500.

This software consists of a Disk Copy NDIF (New Disk Image
Format) compressed image, which requires Disk Copy 6.1 or
later to use. Download this software to your hard drive and
then double-click it to use it. Disk Copy is available in
the Utilities folder.

Disk Copy 6.1 (or later) or Disk Image Mounter 2.1 (or
later) from Apple are the recommended applications to access
all disk images released by Apple and are the only supported
applications to access NDIF disk images.

From the Read Me included with this software:

Information About Your Color StyleWriter 6500 Printer

This document contains important reminders and some
information that's not in the user manual.


Contents

* Installing on a PowerPC 6500 or 4400
* Problems Printing From 660AV and 840AV Computers
* Network Printing
* If You Don't See a Desktop Printer Icon
* Low-memory Troubleshooting
* Color Printing
* Other Printing Tips
* Watermarks
* Installation on Localized Systems or Language Kits
* Using the Color StyleWriter 6500 Printer With
Application Programs


Installing on a PowerPC 6500 or 4400

There may be default settings in the System that shipped
with your computer that affect proper installation of your
Color StyleWriter 6000 Series printer software. Follow the
steps under the heading that applies to you.

Before You Install

1. Choose Control Panels from the Apple menu.
2. Double-click the Extensions Manager control panel to open
it.
3. In the Extensions list, make sure there is a check mark
next to Desktop Printer Extension, Desktop Printer Spooler,
and Desktop Printer Menu (if Desktop Printer Menu is
installed).
4. Close the Extensions Manager control panel and restart
your computer.

Now you can install the Color StyleWriter 6000 Series
printer software.

If You Have Already Installed

Follow the steps above and in step 3, make sure there is
also a check mark next to CSW 6000 Series in the Extensions
Manager.


Problems Printing From 660AV and 840AV Computers

If you have problems printing from a Macintosh Quadra 660AV
or 840AV, find the SerialDMA v 2.0.2 file located on Disk 2
(if you are using floppy disks) or in the Printer Software
folder on the Apple Printer Software Collection CD. Drag the
SerialDMA v 2.0.2 file into the Extensions folder located in
your System Folder and restart. Problems are most likely to
be encountered with Systems 7.1 or 7.1.1. Upgrading to
System 7.5.3 or greater will also fix the printing problems.
Be sure to read the Read Me file in the SerialDMA folder for
more information.


Network Printing

* If while printing your document, multiple blank pages are
ejected, turn off the printer and turn it back on again.

* If you see the Power light and Resume light blinking
alternately, turn off the printer and turn it back on again.


If You Don't See a Desktop Printer Icon

If you do not see a desktop printer icon on your desktop
after you have selected the 6000 Series printer icon in the
Chooser, you may need to enable desktop printing. To enable
desktop printing, follow these steps:

1. Choose Control Panels from the Apple menu.
2. Double-click the Extensions Manager control panel to open
it.
3. In the Extensions list, make sure there is a check mark
next to Desktop Printer Extension, Desktop Printer Spooler,
Desktop Printer Menu (if Desktop Printer Menu is installed),
and Desktop PrintMonitor.
4. Check and make sure there is also a check mark next to
CSW 6000 Series.
5. Close the Extensions Manager control panel and restart
your computer.

    .
Low-Memory Troubleshooting

If you notice any of these symptoms, your Macintosh may be
running out of memory:

   - The Macintosh displays "out of memory" warning
messages.
   - Some portions of a document don't print.
   - Printing is very slow.

To make more memory available, try these suggestions:

* Have only one application open at a time.

* Increase the amount of memory you give to the application
you're printing from by using the Get Info command (as
explained in the documentation that came with your
Macintosh).

* In the Background panel in the Print dialog box , select
foreground printing, as explained in Chapter 2 of the user
manual.

* Choose Normal in the Quality/Paper Type panel of the Print
dialog.

* In the Page Setup dialog box, choose Portrait orientation
instead of Landscape orientation. (You may also have to
change the layout of the document.)

* Remove any watermarks from your document. If your document
uses the Watermark feature, turn off the watermark by going
to the Watermark panel of the Page Setup dialog box and
choosing None from the Watermark pop-up menu.

* Desktop printing requires more memory than PrintMonitor
7.1.3.  You can remove desktop printing. Open the Printing
Software installer that came with your printer.  Choose
Custom Remove and select "Desktop Printing Software."

*  If you often get a message that there is not enough
memory to print on a certain desktop printer, you can give
that desktop printer more memory by selecting its icon and
choosing the Get Info command. Then increase the number in
the Preferred Size box.

* Use the Memory control panel to turn on virtual memory, as
explained in the documentation that came with your
Macintosh.


Color Printing

* For best color output, print with ColorSync on.

* In some applications, colors on the screen may look solid
but contain tiny black dots when printed. To print solid
blocks of color without these black dots, use the Business
Graphics color-matching method. Choose Print and in the
Print dialog box, choose the Color panel from the panel
pop-up menu. In the Color panel, make sure there is an X in
the ColorSync box. Then select Business Graphics from the
Matching Method pop-up menu.

If your colors still have too many black dots, create the
document in a application that allows you to define each
color, then make the color fully saturated. For example, to
print yellow without any black dots in it, use your
application to define the yellow you are using as 100% red,
100% green, and 0% blue.


Other Printing Tips

* If you see random fine lines in the image when printing in
landscape, try rotating the image 90 degrees and select
portrait orientation in Page Setup.

* When printing envelopes, use a pre-printed label for the
return address. The printer's paper feed  mechanism requires
a large left margin so the return address may be only
partially printed or may print farther from the left edge of
the envelope than is customary.

* Images saved as encapsulated PostScript(TM) (EPS) may
appear jagged on all non-PostScript printers. For best
results, substitute a TIFF or PICT version of the image.

* Close the Chooser after making any changes to it.

* If you are experiencing slow printing on an 8 MB PowerBook
5300 with virtual memory on, try upgrading to System 7.6.

* If you are connected to an AppleTalk network, you must
disconnect the AppleTalk connection from the back of the
printer to print a test page.

* Be sure to load paper according to the instructions in the
user manual. If the paper is not properly loaded, the
printed image may be skewed on the page.

* If you see the following message while running the
installer, "Installation on the active startup disk cannot
take place while another application is running. Please quit
"HP Background" and try again." follow these steps. 1. Quit
the Installer. 2. In the System folder open the Extensions
folder. Find the HP Background file and drag it to your hard
disk. 3. Restart your computer. 4. Run the Installer. Once
the installation is completed put the HP Background file
back into your Extensions folder and restart your computer.


Watermarks

* When using a watermark, make sure any font used in the
watermark file is also in the Fonts folder inside your
System Folder.  If you give the watermark file to someone,
that person also needs any fonts that it uses in order to
use the watermark.

* If you are printing a diagonal watermark such as Draft
or Final on A4 or Legal size paper, for best results use
Centered or Align Top Left orientations.


Installation on Localized Systems or Language Kits

* If no desktop printer icons appear after you follow the
instructions in Chapter 2 of the user manual, it may mean
the Installer program installed PrintMonitor 7.1.3 instead
of the desktop printing software. This can happen if you are
running system software version 7.5 or earlier in a language
other than English. You have three choices:

   - Use the PrintMonitor 7.1.3 that was installed.
   - Upgrade to System 7.5.1, and then install the Color
StyleWriter 6000 Series printer
      software again.
   - Use the Installer program's Custom Install feature to
install the desktop
      printing software. This option, however, also installs
an English-language
      version of the Finder.

* Color StyleWriter 6000 series printing software can be
installed onto localized systems and systems with language
kits. However, when installing onto localized systems, the
Color StyleWriter 6000 series installer will not replace the
localized version of certain system files. Having more than
one copy of these files may cause serious problems. Please
follow the steps below to remove the extra files from your
current system folder:

1. In the Apple Menu folder (this name will be translated
into the native language of your localized system) please
locate the localized version of Chooser and drag it into the
trash.
2. In the Extensions folder (this name will be translated
also), please locate the localized equivalents of the
following:
   - Desktop PrintMonitor
   - Desktop Printer Spooler
   - Desktop Printer Extension
   - Desktop Printer Menu (this may or may not exist)
Drag these files into the trash.
3. Also in the Extensions folder, please locate the
localized equivalent of PrintMonitor and drag it into the
trash.
4. In the Preferences folder (this name will be translated
also), please find the "ColorSync Profiles" folder and its
localized equivalent. Drag the contents in the localized
profiles folder into the "ColorSync Profiles" folder.
Restart your computer and empty trash afterwards.
5. In the Preferences folder, please find the "Printing
Prefs" folder and its localized equivalent. If you would
like to continue to use the watermarks residing in the
localized Printing Prefs folder, please make a copy of these
files and drag them into the "Printing Prefs" folder.

* If you have a system with language kits installed, when
you click the radio buttons and check boxes, or typing in
the page/copy number fields in the Color StyleWriter 6000
series Page Setup and Print dialog boxes, scrambling of text
in these dialog boxes may occur. This anomaly is caused by
the language kit extension, and is purely cosmetic.  It will
not affect the printing functionality.



Using the Color StyleWriter 6500 printer With Application
Programs


* Avoiding Conflicts with Application Print Options

Some applications provide their own printing options by
adding check boxes, buttons, or fields to the Page Setup and
Print dialog boxes. In the Color StyleWriter 6000 series
printer software, these options are in the application panel
located at the bottom of the pop-up menus in the Page Setup
and Print dialog boxes. A conflict can occur when these
options are also provided by the Color StyleWriter 6000
Series printer software.  When the printer software and the
application try to perform the same function, the result can
be unpredictable. If an option is already handled through
the Color StyleWriter 6000 Series printer software, it is
usually best to use the printer software setting. Do not use
the same setting in the application panel and the printer
software at the same time.

* Drag-and-Drop Printing

Some applications do not support drag-and-drop printing.
Drag-and-drop printing refers to dragging the icon of a
document you want to print to the desktop icon of the
printer you want to use. If you experience problems with
drag-and-drop printing, open the application by
double-clicking the document icon and then choose Print from
the File menu.

* Notes About Specific Applications

The following list describes some special situations that
you should be aware of when working with specific
applications. (There may be other problems with these
applications or with other applications not mentioned in
this document.) If you have problems printing from a
specific application, it may be a problem in that
application. If you have problems, contact the publisher of
the application. In some cases a newer, more compatible
version of the software may be available.

* In some applications, such as Microsoft Word 6.0.1,
WordPerfect 3.5 and ClarisWorks 4.0, rotated text created
within the program may print with jagged edges. For best
results, create the rotated text in another application that
supports rotated text and paste it in.

Adobe Type Manager

* When you install version 3.8.1 or later of Adobe Type
Manager, some system fonts are removed from your system and
placed in a folder called "De-installed Fonts1." If you
later turn off ATM, drag all the fonts in the "De-installed
Fonts1" folder back into the Fonts folder inside the System
Folder to prevent characters with jagged edges.

* If you get incorrect output when you try to print Adobe
Type 1 fonts or Multiple Master fonts at large font sizes,
try using a TrueType font instead.

Adobe Illustrator 6.0.1

* Unless you have at least 15-20 MB of free disk space on
your startup disk, you will see a "disk is full" error
message when you try to print. The more complex the
document, the more space you need.

Adobe Persuasion 4.0

* To see the Color StyleWriter 6000 Series Page Setup dialog
box, click on the Setup button in the Persuasion dialog box
that comes up when you select Page Setup from the File menu.
To select Slides, Handouts, Notes or Outline for printing,
please use the check boxes in the Persuasion application
panel at the bottom of the pop-up menu in the Print dialog
box.

Adobe PageMaker 6.5

* To see the Color StyleWriter 6000 Series Page Setup and
Print dialog boxes, click the Setup button in PageMaker's
Print dialog box.

* When printing rotated PICT or EPS images, be sure
background printing is turned on in the Background Panel in
the Print Dialog box.  If you must print in the foreground,
rotate the image in another application, then import it into
PageMaker in the orientation in which you plan to print it.

CorelDraw 6.0

* For best results when using the tent card, side-fold card
or top-fold card do not set the height to less than 11
inches.

* CorelDraw does not support the tiled page option under
"Corel Print Options" for QuickDraw printers.

DeltaGraph Pro 3.5

* When printing charts, choose DeltaGraph Pro from the
pop-up in the Print dialog box and click the "Print Using:
QuickDraw" button.

FrameMaker 5.1.1

* Rotated text in large point sizes will print as a gray
box. For best results, break up the text blocks into smaller
pieces or individual characters.

* Do not mix portrait and landscape pages in the same
document.

MacDraw II 1.1 v2

* To print in color, be sure to pull down the File menu,
choose Print Options, and click Print Color Patterns.

Microsoft Excel 4.0

* To print in color, choose Microsoft Excel from the pop-up
menu in the Print dialog box and click Print Using Color.

Microsoft Excel 5.0

* If colored cell borders drop out when printing, try using
yellow or brown or use the line tool in the Drawing tools
palette.

* When you choose the Page Setup command, you get Excel's
own version of the Page Setup dialog box. Click the Options
button to see the version of the dialog box with the special
Color StyleWriter 6000 Series options.

Microsoft Fine Artist 1.1

* For best results, print in the foreground.

Microsoft Project 4.0

* The application doesn't support printing to a Color
StyleWriter 6500 printer from a Mac OS computer with a
68020, 68030 or 68040 processor.

Microsoft Word 6.0.1

*  In Microsoft Word 6.0.1,when you cancel a print
request while it is spooling, part or all of the document
will print anyway.  To prevent the document from printing,
select your Desktop Printer icon and choose Stop Print Queue
from the Printing menu.  Double-click the Desktop Printer to
open it, select the print request, and then delete it by
clicking the Trash button.

* For best results when printing envelopes, in Page Setup
select the correct envelope size from the Paper Size pop-up
and select landscape orientation.  Pull down the View menu
and select Page Layout, so you can see directly where text
will be placed on the envelope. Do not use the Envelopes and
Labels feature from Word's Tools menu, as it does not work
properly with the Color StyleWriter 6500.

Ofoto 2.0.2

* For best results, make a custom calibration for the Color
StyleWriter 6500 and click the Custom Profile button. Follow
the directions in your OneScanner User's Manual for making a
custom calibration.

Print Shop Deluxe 1.1.2

* For best results, do not print at less than 100%
scaling.

Ultimate Payroll 9.0

* If you experience problems while printing to a networked
printer, try printing to a directly connected printer.

WordPerfect 3.5

* For best results when printing envelopes, in Page Setup
select the correct envelope size from the Paper Size pop-up
and select landscape orientation. Enter your text and print.
Do not use the Print Envelope feature under the File menu as
it does not work properly with the Color StyleWriter 6500.



(c)1997 Apple Computer, Inc. All rights reserved. Apple, the
Apple logo, AppleTalk, ColorSync, Macintosh, Macintosh
Quadra, PowerBook, Power Macintosh, StyleWriter, and
TrueType are trademarks of Apple Computer, Inc., registered
in the U.S. and other countries. ColorSync and Finder are
trademarks of Apple Computer, Inc.

Adobe, Adobe Illustrator, Adobe Type Manager, Aldus
FreeHand, and PageMaker are trademarks of Adobe Systems
Incorporated, which may be registered in certain
jurisdictions. ClarisWorks and MacDraw are registered
trademarks of Claris Corporation.